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Privacy Policy

vCyberiz > Privacy Policy

1. Privacy Statement

Last updated: January 2024 (Version 001)


Welcome to https://vCyberiz.com, the official website (together with its subdomains, features, and services available thereon, the “Site”) of vCyberiz Pte. Ltd, its subsidiaries and affiliates (“vCyberiz”, “company”, “we”, “our” or “us”). This Privacy and Cookie Policy (“Privacy and Cookie Policy”) describes our information practices in connection with the access and use of our Site. The following terms, together with those set forth in the Site’s TOU, which is incorporated hereto by reference (collectively, the “Terms of Use” or “TOU”), govern your access and use of the website www.vCyberiz.com and any subdomains at that site or any other site owned by vCyberiz, including any content, functionality, features, and services available on or offered through the Site.


vCyberiz values your privacy. We want to inform you about the personal information we may collect, how we may use it, and your rights regarding data protection.


The data we collect and how we use it depends on our relationship with you. As a result, some sections of this Privacy Statement may not apply to you, or more than one section may be relevant.


This Privacy Statement may be updated or supplemented to comply with legal requirements and to provide you with complete information on how we process your data.

1.1. Controller
The controller responsible for the processing of your personal data is the vCyberiz entity that you have interacted with, for example by using its services, visiting its website, registering for events, or applying for a job, is the controller in charge of processing your personal data. As a user of our websites, platforms, applications, and other services.
1.2. Description of data processing
We process your personal data for various purposes. These purposes, along with their legal grounds, include communication and responding to your requests, processing comments or posts, sending newsletters, marketing and re-marketing, user account administration, license monitoring, providing demo services, improving our products and services, tailoring website content, maintaining security, complying with legal requirements, and establishing, exercising, and defending legal claims. The legal grounds for these actions may include (pre)contractual obligations, legitimate interest, consent, and legal obligations.
1.3. Respond to requests
In order to handle your inquiries, which may be submitted through chat, contact forms, or other methods, we may need to gather your personal information. The personal information we may collect includes your full name, email, mailing address, phone number, company, country, the content and date of your request, and any other information you choose to share with us.
1.4. Posts and comments
You may have the ability to create posts and comments on our various digital properties, including websites, apps, and other services. Keep in mind that your posts and comments may be visible to the public. We may review your submissions before they are published, which could result in a delay.

If you include a name or pseudonym, it will be displayed alongside your content. The personal data associated with your post or comment may include your name or pseudonym, the content of your submission, the time and date of posting, and any other information you provide.
1.5. Creation and administration of user accounts
To access our products and services, you may need to create and maintain an account with us.

The personal information we collect may include your full name, address, company name, phone number, email address, registration date and time, logins, passwords, and usage data.
1.6. Analysis of usage data for statistical purposes
We may analyze your usage data for statistical purposes to improve our products and services.

The usage data we collect may include the content you access, the date and time of your visit, the amount of data transmitted, access status, information about your web browser and operating system, the referring link, and your anonymized IP address.
1.7. Cookies and other similar technologies
We may use cookies and similar technologies when you use our websites, platforms, applications, and other products and services.

Our cookie banner and consent management system provide information about the cookies we use, including their provider, purpose, and description. By default, only essential cookies are enabled.

For more information about the personal data we collect through cookies, please see our consent management system.
1.8. Website Analysis
We use cookies and web analysis tools to improve the design of our websites and to identify and track returning visitors. These tools generate usage files based on pseudonyms, as described in our consent management tool.

We also use various functions to measure traffic on our websites.

We combine the pseudonymous data with additional data from third-party providers to obtain demographic information about our visitors, such as their age, gender, and location.

For more information about the personal data we collect, please see our consent management system.
1.9. Tracking and retargeting technologies for marketing purposes
We use tracking technologies, including cross-device tracking, to display targeted advertising on other websites and to measure the effectiveness of our advertising campaigns.

Tracking works by allowing third-party providers to access your browser or device, analyze your IP address, store or read recognition features on your device, or access individual tracking pixels.

These third-party providers can use the recognition features to identify your device on other websites, and we can instruct them to display advertising based on your use of our websites and services.

Cross-device tracking means that if you register with a third-party provider using your own user data, the recognition features of different browsers and devices can be linked together. This allows the third-party provider to effectively manage our advertising campaigns across multiple devices.

For more information about the personal data we collect through tracking, please see our consent management system.
1.10. Map, Video and other embedded Services
Our websites contain embedded services that are not hosted on our servers, such as maps to locate vCyberiz entities or videos. In some regions, we display locally stored thumbnails to prevent third-party providers from automatically receiving information. In these cases, content from third-party providers is only loaded after you have given your consent through our consent management system.

When you access the content, the third-party provider receives information about your visit to our website and the usage data necessary for their service. We have no control over the further processing of data by the third-party provider.
2. As a visitor of our social media presences
2.1. Description of data processing
The provider of the social media pages and we are jointly responsible for the processing of your personal data as controllers. The provider determines the purposes and means of data processing, which we have limited influence over. We will take actions to ensure compliance with data protection regulations, but we cannot control the provider’s data processing and do not know which data is being processed.

The data you enter on our social media pages, such as comments, videos, pictures, likes, and public messages, are published by the provider and not used or processed by us for any other purpose. We may delete content if necessary, share it on our website, and communicate with you via the social media page.

We process your personal data for public relations and communications (legitimate interest) and to establish an employment relationship with you ((pre)contractual).

If you object to data processing, please contact us as described in the section “Contact for Data Protection Requests.” We will examine your request and determine if we can respond. Otherwise, you may contact the provider directly.

If you submit a request on the social media page, we may refer you to secure communication channels that guarantee confidentiality. You may send us confidential requests via the provided channels.

We may use our social media pages for advertising purposes, using target group characteristics provided by the provider. For more information, please visit the provider’s data protection statements. We have limited influence over data processing and cannot disable the statistics provided to us, but we ensure that no additional optional statistics involving personal data are provided.

We use conversion tracking options for social media channels, incorporating pixels or tags on our website to collect conversion data. You can allow or disallow the setting of additional cookies via the consent management system and adjust your preferences at any time.

We may process your personal data, when you visit our social media pages below:

2.2. Data processing by the provider of the social media page
The social media page provider may employ web-tracking techniques, which can occur regardless of whether you have an account on the platform. As previously mentioned, we have little control over the web-tracking methods used by the social media page and cannot disable them.

It is important to note that the social media page provider may use your profile and activity data to analyze your habits, relationships, and preferences. We have no control over how the social media page provider processes your data.

For more information on how the social media page provider processes your data, please refer to their data protection statements.

3. As a customer, business partner and interested party
3.1. Description of data processing
We may use your personal data for various purposes, including communication, responding to requests, sending newsletters, fulfilling product purchases, and monitoring licenses.

We may also use your data for marketing, credit checks, due diligence, corporate transactions, and compliance with legal and regulatory requirements.

The legal grounds for processing your data may include (pre) contractual obligations, legitimate interest, consent, or legal obligations.
3.2. Respond to requests
To process your request, we may gather your personal information. In some regions outside the EU/EEA/UK/Switzerland, we may also use your data to send you personalized information about our products and services, conduct market research, and satisfaction surveys. You have the right to object to this processing, and you can find more information on how to exercise this right in the “Contact for Data Protection Requests” section.

The personal data we collect may include your name, email address, postal address, telephone number, company, country, the content of your request, the date of your request, and any other information you provide to us.
3.3. Newsletter
You can subscribe to our newsletter to receive information about current trends and events in the IT and cybersecurity industries, special offers, new products, services, and important dates for IT decision-makers. To register, we need your email address.

In some regions, we may send you a confirmation email after you complete the registration form. Your registration will not be activated until you click on the link in the confirmation email.

If you subscribe to our newsletter, we may use individual tracking technologies to see when you access or open the newsletter and personalize the links to see when you click on them.

You can unsubscribe from the newsletter at any time by using the unsubscribe link at the end of every email or by sending an email to info@vcyberiz.com.

The personal data we collect for the newsletter may include your email address, name, other information from the registration form, whether or not you opened the newsletter, the date and time you opened it, how many times you accessed it, and which links you clicked on.
3.4. Product purchase or use of our services
To use our products and services, we may need to collect and process your personal information. For more information on the data processing we perform, please refer to our agreements and other data protection documents.

In some regions, particularly in the EU/EEA/UK/Switzerland, we may also use your personal data to send you personalized information about our products and services, conduct market research, and satisfaction surveys. You have the right to object to this processing, and you can find more information on how to exercise this right in the “Contact for Data Protection Requests” section.

The personal data we collect may include your full name, address, company name, telephone number, email address, the time and date of registration, usage data, and the respective product or service.
4. As a participant in seminars, webinars, training sessions, virtual meetings and other events
4.1. Description of data processing
For events such as seminars, webinars, training sessions, or other events organized by vCyberiz or another company, we may process your personal data. This may include processing your data for purposes such as managing your registration, attendance, and accommodation, sending you event-related communications, and processing your audiovisual content.

For marketing purposes, we may also use your personal data.
4.2. Audiovisual content
During events, we may capture images or videos of groups, crowds, or individuals in specific roles, such as speakers, for communication purposes. These may be published on our websites, social media, or other digital or print media. If you do not want to be included in such content, please inform the person responsible for recording and production and be mindful of avoiding being captured in images or videos during events.

For individual images or videos, we will inform you and seek your consent before capturing such content. This may be done through various means, such as a checkbox on a registration form or by distributing different colored entrance tags during in-person events.

You have the right to object to this processing or withdraw your consent. However, once information, including images and videos, is posted on the internet or social media, it becomes accessible worldwide and may be copied and distributed by third parties beyond our control. As a result, the information may remain available even after we have deleted it. In such cases, deletion requests should be directed to the relevant internet search engine or social media platform operators.

If your image is used in print materials, such as leaflets or newsletters, and it would require disproportionate effort to comply with your objection or withdrawal, the printed materials containing your image may continue to be used until the current edition is exhausted. Your image will not be used in any new print materials. The same applies to electronic newsletters if consent is withdrawn after production has begun.

Relevant personal data includes images, videos, voice recordings, biometric data, and other audiovisual data.
4.3. Virtual events
For virtual events, we may process your personal data to communicate with you, organize and conduct virtual meetings, and share your data with external third-party providers. In some cases, we may also record virtual meetings.

The personal data we may process includes your contact details, meeting metadata, device/hardware data, text, audio and video data, and connection data.
5. As an applicant to our vacancies
5.1. Description of data processing
  • We may collect personal data from you, public sources, or third parties, such as employment agencies, universities, or tax authorities.
  • We may use your personal data for various purposes, including evaluating your application, conducting interviews and assessments, checking your eligibility, and contacting references.
  • We may also use your data to reimburse travel expenses, create an account for you, maintain records, and keep your application on file if successful.
  • We may also use your data to inform you of job opportunities, conduct satisfaction surveys, and comply with legal requirements.
  • Relevant personal data includes your CV, contact information, identification data, employment history, education and qualifications, and bank account details.
  • We will retain your data for as long as necessary for the application process and delete it within six months if your application is unsuccessful. In some cases, data may be retained for longer periods as required by law.
  • If your application is not selected but is still of interest, we may ask for your consent to keep it on file for future opportunities.
6. Data retention
Unless we have not already provided you with specific information about the retention of your personal data, we retain your data as long as this is necessary to fulfill the purposes for which it has been collected. Data, which is no longer required, will be deleted, provided that there are no legal storage and documentation obligations that would require a longer retention.
7. Data recipients
To fulfill the purposes outlined in this Statement, we may share your personal data with other parties.

Due to the international structure of vCyberiz, certain individuals and departments may need to access and process your personal data on a need-to-know basis. We comply with all applicable data protection requirements for intragroup data access and transfers.

In addition, we may share your data with trusted third-party service providers contracted by vCyberiz for the purposes mentioned above. These may include, but are not limited to, service providers who assist us with order fulfillment, payment/billing, customer service, finance, auditing, fraud detection, IT services, communication, hosting, logistics, email delivery, marketing, sales, data analysis, event management, training, surveys, printing, archive, advisory, and consulting services.

We may also disclose your data to other recipients, such as private and public entities and institutions, including law enforcement, data protection authorities, tax authorities, credit agencies, debt collectors, banks, courts, hotels, or other companies, as long as there is a legal basis for such disclosure.

vCyberiz only shares your data with recipients outside of vCyberiz if there is a legal basis for the data transfer and appropriate data transfer mechanisms are in place. For more information, you can contact us as described in the section “Contact for Data Protection Requests.”
8. Data transfers to third countries
Your personal data may be transferred to third countries, as long as it is necessary for the purposes outlined in this Statement, there is a legal basis for the transfer, and appropriate data transfer mechanisms are in place.

vCyberiz is based in Singapore, which is considered by the EU Commission to have an adequate level of data protection.
9. Your rights
You may have certain rights regarding your personal data, including the right to access and receive a copy of your data, request rectification or erasure, restrict processing, data portability, and object to processing based on vCyberiz ‘s legitimate interests.

If you believe that the processing of your personal data violates applicable data protection regulations, you may have the right to lodge a complaint with a supervisory authority.
10. Contact for data protection requests
In case of questions related to data protection, requests for further information or complaints please contact us at:
vCyberiz | Legal – Department Data protection E-Mail: info@vCyberiz.com
11. Contact for data protection requests
Our data protection officer for XXX region is:
PRIVACY GmbH
street
code town, country

For contact details of data protection officers outside the aforementioned countries, www.vCyberiz.com
12. Changes to the Privacy Statement
Version
1.0
Date
Jan 2024

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